Return Policy

KE Brand Return Policy

Elixirs are not able to be returned for credit or exchange. Taste is subjective and when liquids are returned they are not able to be sold again. Therefore, we do not accept any sort of return on liquids. We cannot guarantee satisfaction on any liquid, and recommend using customer reviews along with flavor descriptions to make purchase decisions.

You may return most new, unopened items within 14 days of purchase for a refund (liquids are nonrefundable).
All returns are subject to a 25% restock fee on a case by case basis. We will always pay the return shipping, if the return is the result of a mistake on our part (ex. you received incorrect item, defective item etc). If you wish to return an item please contact us immediately in order to resolve any concerns or issues.